Privacy Policy

1. Information We Collect

A. Information You Provide Directly: Name, mobile number, email address, delivery address, order history, and customer queries.

B. Automatically Collected: IP address, browser/device details, cookies, referral URLs, and session data.

C. From Third Parties: Sign-in data from Google/Facebook/Apple, payment gateway verification, and public info from advertising platforms.

2. How We Use Your Information

• Process and fulfill your orders
• Send delivery updates and invoices
• Provide support and personalized recommendations
• Improve services, detect fraud, and ensure legal compliance

3. Sharing of Information

We do not sell or rent your data. We may share information with:

• Service Providers: Delivery partners, payment processors, IT and analytics providers.
• Legal Authorities: When required by law or in cases of fraud.
• Business Transfers: In mergers, acquisitions, or restructures.

4. Data Security Measures

• SSL encryption
• Firewalls & server restrictions
• Regular audits & malware scans

Note: No system is 100% secure online.

5. Cookies & Tracking Technologies

We use cookies for session management, analytics, personalization, and advertising. Users can adjust their browser settings to control cookies.

6. Your Rights & Choices

• Access or update your personal data
• Delete your account or opt-out of marketing
• Revoke location access
• Complain to applicable data authorities

7. Children's Privacy

We do not knowingly collect data from individuals under 18. If discovered, such data will be deleted immediately.

8. Third-Party Services

Our platform may contain links to external sites. We are not responsible for their privacy practices. Please review their policies.

9. Policy Updates

We may update this policy from time to time. Material changes will be notified via app alerts, email, or website announcements.

10. Contact Us

If you have questions, please contact:

• Email: customercare@kdrgroceria.com
• Phone: +91 7575949461, +91 7575949483
• Address:
  KDR GROCERIA, C-Block, Ansal Sushant City,
  Adjoining to TDI Kingsbury,
  Near St. Andrew World School,
  Sector 61, Kundli, Sonipat – 131028